Commitment to privacy and responsible use of information
Privacy of our users is of utmost importance to The Online Pump Shop. This includes information or opinions about members and customers that we collect and record and which could be used to reasonably identify them. We view privacy as a serious matter and we strictly adhere to the National Privacy Principles and the Privacy Act 1988. This Privacy Policy Statement sets out our policies on how we manage personal information within The Online Pump Shop.
Type of personal information we collect
The kind of information we collect generally includes your name, address, telephone numbers and other contact details. We do not collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference.
How we store information
We store personal information in a combination of secure computer storage facilities and paper-based files and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. Additionally we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it. Wherever practicable we will provide you the option of interacting with us anonymously.
Other organisations and marketing to you
Because your privacy is important we will not sell, rent or trade your personal information without your consent. We use Google Analytics, Google Ads and other analytics and ad serving networks to track our website visitors using ‘cookies’. Although ‘cookies’ do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number), they do allow collection of identifiable information.
Access to personal information
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. Following a request, we will provide you with a copy of any personal information, which we hold about you in accordance with our obligations under the Privacy Act. We may charge a fee for retrieving this information, in which case we will inform you of the fee in advance of providing the information. We undertake to promptly acknowledge and investigate any complaint about the way we manage personal information.
Online Payments
We do not store Credit Card details on our website. We use Stripe as our payment processor. Their Privacy Policy can be found here.
Our Privacy Policy
We may update our policies and this Privacy Policy Statement from time to time.
Contacting us
If you have any questions about this policy or if you wish to update information we hold about you or
to make a complaint, please email info@onlinepumpshop.com.au